For us, technical compliance means adhering to technical regulations, standards and laws while taking into account the fundamental aims of these laws and regulations. In order to address the specific risks associated with the product development process, we combined the existing systems and additional measures and processes at all divisions of
The technical Compliance Management System is managed Group-wide by a unit independent of all divisions that consists of employees with expertise in various fields, such as development, legal affairs, integrity and compliance. The head of this unit — the Vice President Legal Product & Technical Compliance — reports directly to the member of the
In order to further strengthen the tCMS, dedicated units with experts for technical compliance have been created in the development departments at the Cars, Vans, Trucks and Buses divisions. In addition, there is a network of technical compliance contact partners within the development departments who serve as a link between operating units and the compliance organization. These partners support the development departments in matters of technical compliance. Complex questions regarding technical compliance are evaluated and then decided unanimously in an interdisciplinary process that takes into account technical and legal criteria. Our “Infopoint Integrity” is also available as a contact and advice center for topics related to technical compliance, while our BPO whistleblower system is available for reporting on technical compliance violations.
The Technical Integrity initiative, as part of the tCMS, aims to ensure responsible behavior during the product development process, particularly in situations where legal provisions may be unclear. Together with the relevant development departments, so-called commitment statements have been formulated in order to support the employees in this process. These principles have been discussed with employees at dialog sessions held around the world. Various communicatios measures regarding the commitment statements have been conveyed to all employees and anchored in selected training courses.
Development employees at all divisions have been sensitized to issues relating to integrity, compliance and legal regulations in the product development process through various communications measures such as “Tone from the Top” mailings and posters, as well as through special training courses and dialog sessions. Dialog sessions have also been held worldwide with more than 750 managers from development and development-related departments at the various divisions in order to ensure that technical compliance and integrity are anchored in the organization. In addition, more than 19,500 employees from the development departments of all divisions worldwide took part in classroom training courses on technical compliance in the year under review.
The effectiveness of our tCMS is monitored annually in a process that also results in the development of measures to improve the system wherever necessary.