The number of cars and commercial vehicles financed or leased by Daimler Mobility reached a new all-time high of more than 5.4 million at the end of financial yea
Half of all Daimler vehicles delivered to customers are financed or leased
Daimler Mobility concluded 2.0 million new financing and leasing contracts worth a total of €74.4 billion i
C.09 Daimler Mobility
|€ amounts in millions||% change|
|Return on equity (in %)||15.3||11.1||.|
|Investment in property, plant and equipment||87||64||+36|
|Employees (December 31)||12,680||14,070||-10|
Europe region: new business slightly higher than i
Daimler Mobility concluded 978,000 new financing and leasing contracts worth €32.5 billion in the Europe region (+
Significant growth in the Americas region
Daimler Mobility brokered 492,000 new financing and leasing contracts worth €24.4 billion in the Americas region i
Africa & Asia-Pacific region and China: new business at prior-year level
With a volume of €8.3 billion, new business in the Africa & Asia-Pacific region (excluding China) remained more or less at the prior-year level (+
Further growth in the insurance business
Daimler Mobility brokered approximately 2.4 million insurance policies i
Daimler Financial Services AG renamed Daimler Mobility AG
On July 23, 2019, Daimler Financial Services AG began operating under the name Daimler Mobility AG, acting as the provider of services in the fields of financing, leasing, insurance and fleet management for the entire Daimler Group. In addition, the Daimler Mobility division is a strategic investor in the mobility services of the YOUR NOW joint venture network such as ride hailing, multimodal platforms, car sharing, parking and charging. The mobility ecosystem is rounded out by flexible-use services from Daimler Mobility such as Mercedes-Benz Rent (rental vehicles) and Mercedes me Flexperience (a car-on-demand solution).
We move you! Daimler Mobility AG Corporate Video
Mobility “from years to minutes”
With its three core activities of financial services, fleet management systems and digital mobility solutions, Daimler Mobility is able to meet a broad range of customer requirements for everything from multi-year financing, leasing, and insurance contracts to flexible fleet management services and mobility on demand solutions such as car sharing. Daimler Mobility offers its customers mobility solutions for a period of several years or just for a few minutes - “from years to minutes” as we put it.
Mobility-Talks | Maximal Flexible Mobility
Our range of financial services includes financing, leasing, and insurance. Our goals are to increase demand for the Group’s brands and to strengthen customer loyalty. During the year under review, our financial services business focused on the digitization of the customer experience and the optimization of structures and processes. To this end, Daimler Mobility established four regional competence centers (Digital Solution Centers) in Stuttgart, Beijing, Farmington Hills (United States) and Singapore. These centers are responsible for meeting the various requirements of our customers and our automotive divisions, and for moving ahead with the systematic digitization of our financial services operations. More than 40 agile project teams developed approximately 50 new products i
Mercedes pay: expansion of e-payment activities
During the year under review, Daimler Mobility’s global e-payment competence center developed additional solutions for payment processing and also integrated the Daimler Group’s Mercedes pay digital e-payment platform into numerous Group applications. Mercedes pay manages payments made via the MBUX multimedia system from Mercedes-Benz. The fee-based Mercedes me connect services that are integrated into the MBUX system, such as in-car office functions (including automatic dial-up into conference calls and updating of appointment calendars), can be purchased using Mercedes pay, which can also be utilized to renew expired services. Mercedes pay makes paying parking fees much more convenient as well. Drivers can launch the parking payment process via the in-car MBUX system or the Mercedes me app. After the driver leaves the parking space, the actual parking fee is shown on the MBUX display and payment is made to the parking garage operator via Mercedes pay. In addition, drivers can use the Mercedes-Benz parking card to digitally register their entry into and exit from selected parking garages throughout Germany by means of an RFID chip. This eliminates the frequent need to maneuver the vehicle around in order to grasp the parking ticket, as well as the need to walk to an automated pay station. Users of Daimler’s Bertha app can also compare fuel prices and pay for fuel at approximately 400 selected fuel stations in Germany via smartphone. Mercedes pay provides the integrated payment solution for the app.
CoverOn: new short-term insurance for greater mobility
Daimler Insurance Services has developed a new digital insurance solution that serves as a component of personal mobility. CoverOn allows policyholders to temporarily insure additional drivers of a vehicle for a short period in a fast and easy way. The period of cover can range from 30 minutes to 27 days. The package includes CoverOn roadside assistance, which offers customers assistance in the event of a breakdown. The insurance purchase and payment processes are completely digital - all it takes is a smartphone.
New app enables paperless purchase of vehicle insurance
Mercedes-Benz Bank also continues to move ahead with the digitization of the customer experience. A newly developed bank app makes it possible for dealerships and licensed Mercedes-Benz partners to issue insurance policies for Mercedes-Benz cars and vans in a completely paperless process. The app takes customers and dealership staff step by step through the application process, in which customers only have to provide basic information. The app quickly and conveniently generates a quote, which also contains a QR code that the dealership and the customer can use to access the policy information at a later time. If the customer chooses to purchase insurance, the subsequent transaction is also completely digital.
Dynamic Lease: a telematics-based financing option
Daimler Mobility has launched a new truck-leasing solution: Dynamic Lease makes it possible for the first time to use telematics systems to record the actual distance driven by a truck. This in turn enables leasing rates for customers to be precisely aligned with their actual use of the vehicle. In conventional truck leasing, customers need to estimate their total mileage over the leasing period before the contract is signed. If they exceed their estimate, they have to make an additional payment when the leasing period ends. With Dynamic Lease, customers are billed monthly for the kilometers they actually drive, along with a standard basic fee. The variable leasing rates (“pay-as-you-drive” principle) are ideal for companies with seasonal business fluctuations.
Expanded product portfolio for telematics services
Mercedes-Benz Connectivity Services GmbH has expanded its portfolio of products that allow its telematics services to be used by different brands. The company is offering a hardware retrofit solution that enables fleet managers to utilize telematics services with any make of car. Along with existing positioning services, this solution now includes for the first time new dynamic vehicle data such as fuel consumption and distance driven. Among other things, the provision of real-time odometer and diagnostic data can enable anticipatory maintenance scheduling and reduce vehicle downtimes. All of this translates into big savings potential for fleet operators.
ChangeMyCar: leasing app now with an e-bike option
The fleet management services provider Athlon, which is part of Daimler Mobility, has expanded its flexible ChangeMyCar leasing app to include an e-bike that can be rented along with each vehicle leased. The app’s mobility budget can be used to combine both modes of transport. The addition of e-bikes to the app reflects the changing preferences of customers, who are increasingly demanding more multimodal mobility solutions.
YOUR NOW: mobility joint ventures continue to grow
We are SHARE NOW
StarRides: joint venture established for premium ride-hailing services in China
Daimler Mobility AG and Geely Technology Group have established a 50:50 joint venture for a premium ride-hailing service in China. The new company, known as StarRides, has its headquarters in Hangzhou, where it started offering a ride-hailing service with premium automobiles in Decembe